Terms and Conditions – Omaha Damage Repair

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using https://omahadamagerepair.com/ you agree to accept these terms as they are posted. These rules apply to every visitor and customer who browses our site or requests our help. We may update these terms from time to time to reflect new laws or changes in our business.

Your continued use of the website after we post these updates means you accept the revised rules. If you do not agree with any part of these terms you should stop using the site immediately. We encourage you to review this page regularly to stay informed about your rights and responsibilities.

Services

Omaha Damage Repair provides property restoration including water extraction and fire cleanup. Our work begins with an on site assessment to find the extent of the damage. We offer mold remediation and structural drying using professional tools. The availability of our crew can vary based on the project size and your specific location.

We may use third party vendors for specialized tasks like plumbing or electrical repairs. Our services are limited to the areas we can safely reach and inspect. We do not guarantee that every item can be saved but we use industry methods to try.

Quotes, Billing, and Payment

We provide estimates based on what we see during the initial walk through. The final invoice may change if we find hidden damage like mold behind a wall. We will use change orders to explain any extra costs before we do the work. Deposits may be required for large projects or reconstruction tasks.

We accept standard payment methods such as checks and major credit cards. Balances that are not paid on time may face late fees. If you have a dispute about a bill you must tell us in writing within ten days of the invoice date.

Insurance and Claims Assistance

Our team helps you by providing detailed documentation and photos of the damage. We use this data to help you report the loss to your insurance provider. You should know that insurer approvals and payments are independent decisions made by your company. Omaha Damage Repair does not guarantee that your insurance will cover every part of the claim.

You are responsible for paying any deductible or costs that the insurance company refuses to cover. We work to make the process easier but the final financial agreement is between you and your insurance agent.

Scheduling, Access, and Site Conditions

We set access windows so our technicians can enter your property to work. It is your responsibility to provide utilities like electricity and water so our tools can run. You must also ensure we have the legal permission to be on the site. Work may pause if we find hazardous conditions like asbestos or unstable floors.

We ask that you keep pets and minors away from the work zone for their safety. Our team needs a clear path to move heavy equipment like air movers and dehumidifiers into the affected rooms.

Health and Safety

Our technicians receive training to follow IICRC standards for restoration. We use PPE such as masks and gloves to stay safe while handling contaminants. Our crew sets up containment and uses negative air machines to keep dust from spreading. We use EPA registered disinfectants to treat surfaces and stop the growth of bacteria.

All our work follows the local safety rules found in Omaha, Nebraska. We prioritize the health of your family by using professional methods to clean and dry your home. Safety is our main concern during every stage of the cleanup process.

Customer Responsibilities

You have a few important jobs to help the restoration go well. Please remove all valuables and jewelry from the work area when our team asks. You must disclose any preexisting issues like old leaks or structural cracks we should know about. It is vital to follow our safety instructions and drying guidance while equipment is running.

Do not turn off the fans or dehumidifiers until our lead technician says it is okay. Moving or stopping the equipment can cause mold to grow or wood to warp. Following these steps helps us finish the job correctly.

Warranties and Disclaimers

We provide a limited workmanship warranty on the repairs we perform. This warranty does not cover preexisting damage or normal wear and tear on the building. We are not responsible for hidden conditions we could not see during the first inspection. Our warranty excludes damage from acts of nature like new floods or high winds.

We also cannot be held responsible for failures caused by third party products or equipment. Our goal is to provide high quality work but we cannot guarantee that a building will never have future issues unrelated to our specific repairs.

Limitation of Liability

Our liability is limited to the total amount you paid for the specific service provided. To the extent allowed by law we exclude any responsibility for indirect or consequential damages. This means we are not responsible for lost wages or temporary housing costs while repairs happen. We focus on fixing the physical damage to your property as described in our contract.

If a court finds a problem with our work our total cost to you will not exceed the project price. This limit helps us keep our service rates fair for all our local customers.

Cancellations and Rescheduling

If you need to cancel or reschedule you must tell us as soon as possible. We may charge a fee if you cancel a scheduled appointment at the last minute. Emergency work is handled differently because we move fast to stop active leaks. Once we arrive and set up equipment the project is considered active.

If you stop the work after it starts you will still owe money for the labor and equipment time used. We try to be flexible with your schedule but we must balance it with other emergency calls in the area.

Intellectual Property

All the text and images on this website belong to Omaha Damage Repair or our licensors. You may not copy or use our marks without our written permission. This includes our logos and the helpful articles we write about home repair. We work hard to create original content for our neighbors in the community.

If you want to share a page from our site please use a direct link rather than copying the text. Protecting our intellectual property allows us to maintain a professional presence online. Unauthorized use of our materials is strictly prohibited under federal law.

Privacy and Data

We follow a separate privacy policy that explains how we use your personal data. You can find that document on a different page of this website. We use job photos and reports to create documentation for your insurer to review. These records are kept to prove the work was done according to professional standards.

By hiring us you allow us to take photos of your property for these business purposes. We treat your information with care and do not share it with outside parties who are not involved in your repair project.

Third Party Links and Tools

We may mention external resources or tools on our site for your convenience. These links lead to websites that we do not own or control. You use these third party resources at your own discretion and risk. Omaha Damage Repair is not responsible for the content or the safety of those other websites. We do not endorse every opinion found on external pages.

It is always a good idea to check the terms and privacy rules of any site you visit. We provide these links only to help you find more information about home safety.

Changes to These Terms

Omaha Damage Repair may update these terms to reflect changes in our business. We will post any new versions on this page so you can see them. The date at the top will tell you when the last change happened. Your continued use of https://omahadamagerepair.com/ shows that you agree to the new terms.

We suggest you look at this page every few months to stay updated. Being open about our rules helps build a better relationship with our customers. This ensures everyone understands the expectations for our professional restoration and cleanup services.

Governing Law and Dispute Resolution

The laws of Omaha, Nebraska will govern these terms and any issues that arise. Any legal action must take place in the local courts of this area. Before taking any formal action we ask for a good faith negotiation period. This means both sides will try to talk and solve the problem honestly for thirty days.

We prefer to handle disagreements through simple conversation rather than through the court system. This saves time and money for everyone involved. We are committed to treating every customer fairly and solving problems with respect.

Contact

If you have questions about these terms please send us a letter. You can reach us by postal mail at 13808 F St, Omaha, NE 68137, United States. We invite written inquiries to this address so we can keep a clear record of our communication.

Please do not send privacy or legal questions through social media or other informal channels. Our office team will review your letter and provide a response as quickly as they can. We value your feedback and want to make sure our terms are easy for everyone to understand.

Severability and Entire Agreement

If a court finds that one part of these terms is invalid the rest of the rules stay in effect. These terms represent the entire agreement between you and our company regarding the website and our services. No other spoken or written promises change what is written on this page. This ensures that everyone follows the same set of rules without any confusion.

By using our site you agree that this document covers all the details of our professional relationship. We keep these terms simple so that our agreement is clear and firm.

Force Majeure

Omaha Damage Repair is not liable for delays or failures caused by events beyond our control. This includes things like extreme weather and natural disasters or government orders. If a major storm stops our trucks from reaching you we will arrive as soon as it is safe. We work hard to stay on schedule but some situations are impossible to avoid.

We will communicate with you if an outside event changes our timeline. Our goal is to start your restoration as quickly as the conditions allow. We appreciate your patience during large local emergencies.

This page provides general information about our business rules and is not legal advice.