Privacy Policy – Omaha Damage Repair

Privacy Policy For Our Water Restoration Company

Who We Are

Omaha Damage Repair provides professional restoration services for homes and businesses. We help local property owners recover from water, fire, and mold issues. This policy explains how information on https://omahadamagerepair.com/ is collected, used, and protected within Omaha, Nebraska. We take your privacy seriously while we work to restore your property to its original condition.

Our team follows these rules to ensure your data stays safe while we provide emergency repairs and cleanup. By using our website or hiring our crew, you agree to the practices described in this document. We aim to be clear about how we handle the details you share with us during the restoration process.

Information We Collect

We collect information that you provide when asking for an estimate or service. This includes your name and contact details used for scheduling. We also gather job and property details such as the age of the building and the type of damage found. Our technicians take photos and create documentation of the site to track our progress.

We collect device and usage data when you visit our website through cookies or similar tools. Sometimes we receive information from service partners like plumbing companies who refer us to you. All these details help us understand the scope of the work needed. We focus on collecting only what is required to finish the restoration safely and correctly.

How We Use Information

We use your information to deliver restoration services and manage our daily schedule. These details allow us to create accurate estimates and handle billing tasks. We use property data and photos to build insurance documentation for your claim. This helps speed up the approval process with your provider. We use your info for safety checks and quality control to ensure our work meets industry standards.

Information also helps us with customer support and site improvement. We use data for fraud prevention and to follow legal rules. Our goal is to use your information to make the repair process as smooth as possible. We keep your data organized to provide consistent updates on your project.

Cookies and Similar Technologies

Cookies are small files that stay on your computer or phone when you visit our site. These tools help us understand how people use our pages so we can make them better. Some cookies remember your preferences for future visits. You have options to limit or clear these files through your browser settings. You can choose to block all cookies if you prefer more privacy.

Note that some features on our website may function differently without cookies. For example, certain forms might not save your progress correctly. We use these technologies to provide a better experience for our local customers. They do not give us access to your private files or your physical location.

Sharing and Disclosure

Omaha Damage Repair shares information with service partners and subcontractors who help us finish the job. We share data with insurers only when you give us permission to help with your claim. We provide necessary details to payment processors to handle your bills. We also disclose information when needed for compliance and safety needs or when required by law.

This might include sharing data with building inspectors or health officials. We want to be very clear that your personal data is not sold to outside marketing companies. We only share what is required to complete the restoration of your property. Every partner we work with must also follow rules to protect your private information.

Data Retention

We keep our records for as long as needed for operational and safety reasons. We maintain files for tax and legal purposes according to state and federal laws. Retention periods vary by the type of document we have on file. For example, insurance photos might be kept longer than a simple inquiry. We store project notes to help with any future warranty questions you might have.

Once the information is no longer needed, we use secure methods to remove it from our systems. We balance the need to keep useful records with your right to privacy. This ensures we have the history of your home repairs if you ever need them again in the future.

Your Choices and Rights

You have practical options regarding the information we hold about you. You can ask to access or update your contact details at any time. You may request that we delete certain information where it is appropriate to do so. You can also ask us to limit how we use your data for things like newsletters. To manage cookies, you can adjust the settings in your web browser.

If you want to make a specific request, you can submit a written request by postal mail to 13808 F St, Omaha, NE 68137, United States. We will review your request and respond based on current laws. We want you to feel in control of your personal information.

Security

Omaha Damage Repair uses safeguards to protect your information from unauthorized access. We restrict access to your files to only the employees who need them to do their jobs. Our team receives training on how to handle customer data with care. We use reasonable technical and physical protections to keep our digital and paper files safe.

While we work hard to protect your data, no method of storage or transmission is perfectly secure. We cannot promise that your information will never be accessed by an unauthorized person. However, we take every step possible to reduce these risks. We regularly update our security habits to stay ahead of potential threats to your privacy.

Children’s Privacy

Our services and website are not directed to children under the age of eighteen. We do not knowingly collect information from anyone under this age threshold. Our accounts and service contracts are intended for adults or authorized representatives of a property. If we learn that a child has provided us with personal information, we will take steps to delete that data immediately.

We encourage parents to monitor their children’s internet use to help protect their privacy. If you believe a minor has shared information with us, please contact our office. We are committed to protecting the safety of young people in our local community and on our digital platforms.

Data Transfers

Omaha Damage Repair processes information within the United States. Sometimes your data may be processed by vendors or software companies located in other regions. This usually happens with cloud storage or email services we use to run our business. We use reasonable measures to protect your information during these transfers.

We choose partners who have strong security rules in place to keep your data safe. Our company ensures that any transfer follows standard safety practices for the restoration industry. We want to make sure your information receives the same level of protection no matter where it is handled. We stay informed about where our data is stored to maintain high standards.

Changes to This Policy

Omaha Damage Repair may update this privacy policy from time to time. We do this to reflect changes in our services or new legal requirements. The latest version of the policy will always appear on this page for you to review. We will change the date at the bottom to show when the last update happened.

Your continued use of https://omahadamagerepair.com/ after we make changes indicates that you accept the new terms. We suggest checking this page occasionally to stay informed about how we protect your privacy. If we make big changes, we will put a notice on our homepage to let everyone know. This keeps our process open and honest.

Contact Us

If you have questions or requests regarding your privacy, please reach out to us. You can send a plain text letter to our office at 13808 F St, Omaha, NE 68137, United States. This is the best way to submit a formal request for information or to ask for a correction. Our team will review your letter and get back to you as soon as possible.

We do not use email addresses or contact forms for these specific legal requests to ensure they are handled properly. Your privacy is important to our founders and every member of our local crew. We are happy to help you understand how your personal information is managed.

Definitions

Personal information is any detail that can be used to identify you specifically. Processing means the way we collect, store, and use your data during our work. Service providers are outside companies that help us with tasks like billing or technical support. Cookies are small data files that websites put on your device to remember your visit.

Moisture mapping is a process where we use tools to track water damage in a building. IICRC stands for the organization that sets the standards for the restoration industry. PPE refers to the safety gear our technicians wear to stay protected on a job site. These terms help you understand the technical parts of our privacy policy.